A Hassle-Free Process
Designed To Meet Your Electrical Needs
Providing Southern NH, North Eastern MA, and Southern ME with premium electrical services since 2016
An Easy Process Towards A Renewed Living Space
It’s hard enough bringing people into your home and allowing them to make changes to it. We go through the same thing when we hire contractors, too.
This process page is all about us being upfront and transparent about our process so you won’t ever be in the dark.
We’ve designed it to be as painless and frustration-free for you as possible.
Whether you want to do anything from adding custom lights or replacing your outdated electrical panel, Ion Electrical will make it easy and maybe even fun for you!
See our process below to find out what’s in store for you when we work together.
Step 1. Get In Touch With Us
Please share your project details with us by filling out our form. Let us know your vision and ideas about your electrical improvements.
Step 2. Follow-Up Phone Call
We’ll get back to you with a call to discuss your electrical needs in more detail. We’ll also agree on a date and time for the on-site consultation.
Step 3. On-Site Consultation
We’ll arrive at your location to perform an in-depth inspection and discuss the best approach for your electrical needs and overall idea(s) for your project.
We will use the information collected on our previous follow-up call and during the on-site visit to build you a quote. Then we will email and text the quote to you for your approval.
Step 4. Sign The Contract
After you approve the quote and make the deposit payment we’ll discuss scheduling and begin preparing for the job. If there are any questions you have at this point, we’re here to provide clarity.
We accept personal checks, credit/debit cards, and provide for online payments. We also offer financing through WiseTack.
Step 5. Pre-Job Follow-Up Call
A project manager will be assigned to coordinate all the activities surrounding your project such as ordering parts and making a plan of action. The PM may need to call you leading up to the project to clarify certain aspects of the plan.
Step 6. Pre-Job Walkthrough
Once your home is prepped and ready, we’ll perform a walkthrough of your space to ensure we’re equipped with everything needed to begin the work. We’ll also let you know what to expect from us in the following days.
Step 7. We Do The Work
Work is performed and completed as scheduled. Once the job is complete, we’ll make sure to clean up and leave the area(s) spotless and it will look like we were never there.
Step 8. Post-Job Walkthrough
After the work is complete, we’ll perform a final walkthrough to ensure everything is just the way you envisioned. Feel free to let us know if you have any questions and/or concerns. We’ll make sure to offer you our professional opinion and answer all your questions.
Step 9. How Did We Do?
Customer satisfaction is our top priority. If you have any questions, concerns, or issues with the work that we performed or the way in which we performed it please contact us right away.
If you are pleased with our services and would be willing to share your experience with others please leave us a review on our Google and/or Facebook profiles, or in an email. It would be greatly appreciated and meaningful to our electricians who served you.
Commercial And Government Process:
Step 1. Contact Us
Share the project details with us by filling out our “Get A Quote” form or by emailing project information email@example.com.
Step 2. Follow-Up Phone Call
We’ll have one of our project specialists call to discuss the project in more detail and gather more information as needed.
Step 3. Project Review
Attend any pre-proposal meetings, review project SOW and plans, develop electrical plans if needed.
Step 4. Bid Submission
Step 5. Contract Negotiations/Agreement
Step 6. Pre-Construction Walkthrough/Meetings
Step 7. Perform The Work
Step 8. Walkthrough
Step 9. Exception Items/Final Punchlist
Step 10. Final Inspection and Contract Close Out
What Our Customers Are Saying...
Your home deserves an up-to-date electrical system. See what our previous customers say about the experience of working with us and choose a reliable contractor to take care of your electrical needs.
Ramon came and installed the new breaker and wiring for my well pump. He was able to align with the schedule of the well drillers and work with their crew when no one else in the area would. He even waited for the electrical inspector to come out so everything would be finished the same day!
I’d use Ion Electrical again in a heartbeat. I recommended Ion Electrical to my father-in-law and he was impressed with the speed and professional quality service as well.
Ramon spent about an hour with me doing diagnostic inspection of the problem and gave me a quote and returned the following day and found and corrected the problem.
He was pleasant to work with and charged a very reasonable price. I would definitely call him when I need electrical service in the future.